Skip to main content

Overview

Publishing Bills is the stage where finalized and posted bills are prepared for customer communication and external consumption. At this point, bill calculations have been completed and officially posted. The publishing process collects all bill-related information, formats it into a publishable structure, and makes it available to downstream systems responsible for document generation, customer notifications, and bill delivery. In simple terms:
Publish Bills is the step that transforms posted billing records into customer-ready bills that can be printed, viewed online, or distributed through other channels.
Publishing does not change financial values. It simply prepares and distributes finalized bill information.

Why Publishing Is Important

A posted bill exists within the billing system, but customers cannot see or receive it until it is published. Publishing enables:
  • Bill document generation
  • Customer communication
  • Portal visibility
  • Print processing
  • Email delivery
  • Integration with external systems
Without publishing, bills remain internal financial records.

What Happens During Publishing?

The publishing process gathers all information associated with a finalized bill and prepares it for downstream delivery services. This includes:
  • Customer information
  • Billing period details
  • Service charges
  • Usage information
  • Outstanding balances
  • Taxes and adjustments
  • Payment information
The resulting payload is then made available for document generation and delivery.

Information Included in Published Bills

Customer Information

Customer details help identify who the bill belongs to. Typical information includes:
  • Customer Name
  • Account Number
  • Connection Number
  • Service Address
  • Contact Information

Example

FieldValue
Customer NameJohn Smith
Account NumberACC-10025
Connection NumberCON-50010

Bill Summary

The bill summary provides a high-level financial overview.

Example

DescriptionAmount
Current Charges$250
Previous Balance$50
Taxes$25
Total Due$325
This section is typically the first thing customers review.

Billing Components

Detailed charges are included to provide transparency.

Example

ComponentAmount
Electricity Charges$180
Water Charges$50
Service Fee$20
Customers can see exactly how the total bill was calculated.

Usage Details

For usage-based services, consumption information is published.

Example

ServiceUsage
Electricity600 Units
Water200 Units
This helps customers understand their consumption patterns.

Outstanding Balances

Any unpaid amounts from previous billing periods are included.

Example

DescriptionAmount
Previous Outstanding Balance$50
Publishing arrears information ensures customers have visibility into their total liability.

Example Publishing Scenario

Consider a customer whose bill has already been posted.

Posted Bill

DescriptionAmount
Usage Charges$250
Taxes$25
Previous Balance$50
Total Due$325
During publishing, the system prepares:
  • Customer details
  • Billing period information
  • Usage breakdown
  • Charge breakdown
  • Outstanding balance
  • Payment information
This data is then made available for document generation.

Delivery Channels

After publishing, bills can be delivered through multiple channels.

Printed Bills

Bills can be generated as printable documents and mailed to customers.

Customer Portal

Customers can log in and view their bills online.

Third-Party Systems

External systems can retrieve published bill information for additional processing.

Publishing vs Posting

These stages are often confused but serve different purposes.
PostingPublishing
Creates official financial bill recordsMakes bills available for customer consumption
Generates accounting impactGenerates customer-facing information
Locks bill valuesDistributes finalized bill information
Internal financial processCustomer communication process
Think of posting as creating the official bill, while publishing makes that bill visible to customers.

How to Punlis Bills

1-Go to BillSpree →Bill Runs →Term
Screenshot From 2026 06 08 16 31 15
2-Select Pricing template of Term:
Screenshot From 2026 06 08 17 24 33
3-Click on Batch Action and Select Publish.
Screenshot From 2026 06 09 16 44 00

Summary

Publish Bills prepares finalized and posted bills for customer consumption by assembling bill information and making it available for document generation and delivery through various channels.